Privacy and Data Protection Policy
How we handle user information and uphold your privacy
Information We Collect and Why
We collect specific user data to operate our platform, enhance your experience, maintain security, and comply with legal standards in South Africa.
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→Contact details such as email and phone
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→User account settings and preferences
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→Usage statistics and interaction history
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→Feedback, support queries, and survey responses
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→Technical log data and connection info
All collected data is stored securely and used only for the stated purposes. We do not sell user information or share it beyond what is necessary for service provision.
How We Use Your Data
Information is used to deliver AI-driven recommendations, maintain account security, and communicate platform changes or updates.
We also analyze aggregated data to improve our services and tailor features, always maintaining user anonymity and confidentiality.
Your Data Rights & Choices
You may request access, correction, or deletion of your personal data at any time, subject to applicable laws and verification processes.
Access Rights
Request full details about stored data
Correction Rights
Update inaccurate or outdated information
Deletion Rights
Request erasure of your data when eligible
Portability Rights
Receive data in a usable transfer format
Data Sharing Practices
We share data only with trusted service providers for hosting, analytics, and communication functionality when necessary.
All partners are contractually bound to protect your information and use it solely for the specific purposes outlined in this policy.
Data Security Standards
We use modern encryption, regular risk assessments, and security controls to keep your data safe and mitigate unauthorized access.
Vulnerabilities are identified proactively, and we take prompt action to secure user information to the highest standards possible.
Questions or Requests About Privacy
Address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27578110079
Email: content@senquaralith.com